Everything You Need, When You Need It Most
LifeLine Europe is built around the real situations English-speaking expats face across Europe — in France, Germany, Spain, Greece, Italy, Netherlands, Belgium, Switzerland, Austria, Portugal, and Ireland.
SOS Emergency Button
One tap, five seconds, 112 dialled
A pulsing red button on every screen draws your attention when it matters most. One tap starts a five-second countdown and dials 112 automatically. Your emergency contacts are auto-notified via SMS with your name, GPS coordinates, and What3Words address. The screen stays awake throughout the entire SOS flow — countdown, call, bystander, and cannot-speak views. An 'Open in Maps' button lets paramedics or bystanders navigate to your exact location via Apple Maps, Google Maps, or the web. If you cannot speak, a high-contrast white screen displays your medical details in bilingual French and English for paramedics to read at a glance, plus a one-tap button to text 114, France's official emergency SMS service.
Bystander Mode
When a stranger finds your phone
If a French-speaking stranger finds your phone, they see a high-contrast full-screen display in French showing your name, blood type, allergies, medications, medical conditions, emergency contacts, and GPS location, with a large button to call 112. The screen stays awake so the display never dims. No language barrier. No delay. No password needed.
Paramedic Card & Personal Information
Your personal details, in French, on screen
Your blood type, allergies, medications, conditions, and emergency contacts stored on your phone and displayed in French on a full-screen bilingual card. A prominent shortcut card on the home screen gives instant one-tap access to your Paramedic Card. Hand your phone to any doctor, paramedic, or pharmacist and they can read everything they need instantly. Includes a banner stating 'This person speaks English' and a legal disclaimer that the information is self-reported.
70-Plus Bilingual Phrase Cards
Say it in French when it matters most
Eight categories of essential French phrases at the hospital, at the pharmacy, on the roadside, at the police station, and more. Each phrase shows the English, French translation, phonetic pronunciation, and audio playback. Tap to hear it spoken aloud, or show the French text full-screen to any French speaker. Search across all phrases and star your favourites for quick access. All phrases are cached locally with a green 'cached & available offline' indicator — or an amber badge when you're offline using cached data.
Car Accident Assistant
The constat amiable, finally explained in English
The most comprehensive constat amiable guide available in English. A step-by-step walkthrough of all 15 boxes on the French accident report form, with bilingual labels, an impact point selector, a circumstances checklist with all 17 options explained, a sketch canvas, and a pre-written insurance declaration letter auto-filled from your data. Plus a French driving requirements checklist so you are never caught without a gilet jaune or warning triangle.
Document Vault
Your important documents, always to hand
Passport, carte de sejour, carte vitale, mutuelle card, driving licence, carte grise, and insurance policies, all photographed and stored securely on your device. Expiry date tracking with 30-day warnings and an expiry timeline view so you can see what needs renewing and when. Accessible offline. Always to hand.
Home Emergency Guides
Every home crisis, covered in English
Seven emergency types covered: water leaks, power outages, gas smells, lockouts, heating failures, security breaches, and general repairs. Each includes safety guidance, the relevant French phrases, and help finding a tradesperson. The gas smell alert includes a high-danger safety protocol because gas leaks are immediately life-threatening.
Smart Location System
Always know where you are
Live GPS coordinates during any emergency. If GPS is unavailable, the app falls back to your last known location. If that also fails, guidance on French location conventions, bornes kilometriques, lieux-dits, departement names, and road markers, so you can always give emergency services something useful.
English-Speaking Translation Helpline
A real person who speaks your language
When phrase cards are not enough, call our English-speaking helpline. An operator listens to your situation, contacts the relevant French service on your behalf, and translates between you and them. Pre-call triage, an active call screen with your GPS and medical summary for quick reference, post-call feedback, and a full incident history. Coming soon for Premium subscribers.
Local Services Directory
Find the right service, wherever you are
A searchable directory of hospitals, pharmacies, doctors, dentists, police stations, plumbers, electricians, locksmiths, and heating engineers. Filter by service type, search by town, toggle 'English-speaking only'. Recommend a service to help the directory grow through community contributions.
Workplace Accident Support
Lone workers and site crews, covered
Whether you are a lone worker operating a digger, a site crew on a remote build, or an employee in a French warehouse, LifeLine Europe covers workplace accidents. Report an incident, display your medical details and GPS coordinates in French for arriving secouristes, access relevant bilingual phrases for describing injuries, and call 112 or your employer's emergency line with one tap. Includes guidance on the French declaration d'accident du travail (DAT) process so you know your rights from day one.
Terrorism Safety & Run · Hide · Tell
Know exactly what to do in a terrorist incident
France has operated at its highest terrorism threat level continuously since 2015. LifeLine Europe includes the full official Run · Hide · Tell (Fuir · Se cacher · Alerter) protocol, a shelter-in-place guide for mise à l'abri orders, FR-Alert setup instructions, embassy emergency numbers, suspicious activity reporting phrases, and a one-tap 'I'm Safe' check-in to notify your emergency contacts when phone networks jam. Everything you need, in plain English, before networks go down.
Guardian Mode
Personal safety when you need it most
Going on a date? Walking home alone? Running in a rural area? Guardian Mode is a complete personal safety system that works silently and discreetly.
Silent Alert
Shake your phone, press a button, or tap the screen to silently send your location to your safety contacts. No sound. No visible change. No one looking at your phone would know.
Custom Fake Call
Build your own conversation script with custom timings. Choose who is calling, what they say, and how long the pauses are. Practice until it sounds completely natural. When you trigger it, your phone rings with a realistic incoming call that gives you a reason to leave.
Timed Check-In
Going on a date? Walking home? Set a safety timer. If you do not check in before it expires, your contacts receive your What3Words location. Completely silent — no alarm, no noise.
Share My Journey
Let a friend watch your route in real time on a map. If you stop moving unexpectedly or do not arrive when expected, they are alerted.
Your safety, your way
Choose your activation trigger — volume button, shake, or screen tap. Choose how many presses. Choose what it activates. Test it until it is muscle memory. Because when you need it, you will not have time to think.
Pet Travel Requirements
Travel with your pets — prepared and legal
Travelling with pets across European borders requires paperwork, vaccinations, and country-specific knowledge. LifeLine Europe gives you a complete interactive checklist covering EU pet passports, microchip requirements, rabies vaccination schedules, tapeworm treatments, breed-specific rules for France, Spain, Germany, Italy, and Portugal, plus motorhome-specific tips for camping with animals. Check off items as you go and know you are ready before you reach the border.
Your readiness
0 of 20 items
Regulations change frequently. Always verify current requirements with your destination country's embassy or the European Commission's pet travel page before departing. This checklist is guidance only and does not constitute legal or veterinary advice.
Offline-First Design
Works without signal. Works always.
Every core feature works without an internet connection. Calling, phrases, document viewing, profile display, constat filling, bystander mode. All phrase cards are cached locally with a clear green or amber indicator showing your offline status. Emergencies do not wait for Wi-Fi. When connectivity returns, background sync backs everything up to the cloud.
Multi-Country Support
Works across Europe — not just France
LifeLine Europe covers France, Germany, Spain, Greece, Italy, Netherlands, Belgium, Switzerland, Austria, Portugal, and Ireland. Switch countries in settings and the entire app adapts — emergency numbers, phrase translations, local procedures, and system guides. One app for wherever you live in Europe.
Lone Worker Check-In
Working alone? We check you are OK.
A configurable check-in timer from 15 minutes to four hours. If you do not respond, the app sounds an alarm. If you still do not respond, your next of kin receives an SMS with your What3Words location. A full audit trail records every check-in for employer compliance with lone worker safety regulations.
Workplace Accident Reporting
French workplace accident? We guide you through the process.
Nine incident types covered. Step-by-step bilingual guidance through the declaration d'accident du travail, the certificat medical initial, and the feuille d'accident du travail. Explains who is responsible for filing each document and the deadlines that apply. Covers accident du travail, accident de trajet, and maladie professionnelle.
What3Words Location
A three-word address that pinpoints where you are
Every emergency SMS now includes your What3Words address — a unique three-word combination that identifies your exact location to within three metres. More useful than GPS coordinates, easier to communicate over the phone, and it works in places with no street address: building sites, rural fields, vineyards, forest paths.
Document Expiry Reminders
Never miss an expiry date again
Notifications at 90, 60, 30, 14, and 7 days before any stored document expires. Carte de sejour, mutuelle card, car insurance, passport — you will always know what needs renewing and when.
Printable Medical Card
A wallet card for when your phone cannot help
Generate a PDF of your bilingual medical information card and print it. Cut out the wallet-sized version and keep it with your carte vitale. If your phone is lost, broken, or out of battery, the physical card still works.
Local Services Directory
Find English-Speaking Services Near You
Hospitals, pharmacies, and police stations — filtered by distance and English-speaking availability. Share your location to see what's closest.
Hôpital Américain de Paris
63 Boulevard Victor Hugo, 92200 Neuilly-sur-Seine
Pharmacie Anglaise (British Pharmacy)
62 Avenue des Champs-Élysées, 75008 Paris
Pharmacie de la Gare — Nice
33 Avenue Thiers, 06000 Nice
Pharmacie du Périgord
12 Place de la Liberté, 24200 Sarlat-la-Canéda
Commissariat du 8e Arrondissement
1 Avenue du Général Eisenhower, 75008 Paris
Ready to feel safer in Europe?
Now live on iOS and Android. Covering 11 countries across Europe.
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