What is LifeLine Europe?

LifeLine Europe is a mobile app that bridges the language gap between English-speaking expats and local emergency services across 11 European countries. It includes a one-tap SOS button with What3Words precision location, 70+ bilingual phrase cards with phonetic pronunciation, Bystander Mode, a constat amiable guide, lone worker check-in, workplace accident reporting and a document vault with expiry alerts.

What countries does LifeLine Europe cover?

LifeLine Europe covers France, Spain, Germany, Portugal, Italy, the Netherlands, Belgium, Switzerland, Austria, Greece and Ireland. Switch countries in settings and the entire app adapts — emergency numbers, phrase translations, and local procedures.

What is the constat amiable?

The constat amiable is France's official accident report form (European Accident Statement). LifeLine Europe provides the only English-language interactive guide to all 15 boxes on this form, including circumstances, impact points, and a sketch canvas.

How much does LifeLine Europe cost?

LifeLine Europe is free to download. The Standard plan costs £8.99 per month (or £79.99/year). The Motorhomer plan costs £12.99 per month, £119 per year, or £29.99 for a 90-day Trip Pass. A Premium plan is coming soon.

Does LifeLine Europe work offline?

Yes. The core emergency tools work without an internet connection — emergency calling, phrase cards, document viewing, bystander mode, and the constat amiable guide. Live features such as journey sharing need a signal.

What is Bystander Mode?

Bystander Mode displays your name, blood type, allergies, medications, and emergency contacts in the local language on a full screen. If a local-speaking stranger finds your phone while you are incapacitated, they can read your medical details and call 112 immediately.

Can insurance companies white-label LifeLine Europe?

Yes. LifeLine Europe offers B2B white-label solutions for insurance companies, relocation agencies, and employers. Your branded version includes custom colours, logo, assistance numbers, and analytics. Contact partners@lifelineeurope.com for a demonstration.

What is the lone worker check-in feature?

The lone worker check-in is a configurable timer (15 minutes to 4 hours). If you do not respond to the check-in prompt, an alarm sounds. If still no response, your emergency contact receives an SMS with your What3Words location. A full audit trail is maintained for employer compliance.

How does LifeLine Europe help with workplace accidents?

LifeLine Europe covers nine incident types with step-by-step bilingual guidance through the French déclaration d'accident du travail (DAT), certificat médical initial (CMI), and feuille d'accident du travail. It explains filing responsibilities, deadlines, and covers accident du travail, accident de trajet, and maladie professionnelle.

What is France's 114 emergency SMS service?

114 is France's official emergency SMS service, connecting to the same dispatch centres as 112, 15, 17, and 18. LifeLine Europe lets you text 114 with one tap, automatically including your medical details, GPS location, and What3Words address.

How do I call an ambulance in France if I do not speak French?

Dial 112, the European emergency number, and ask for SAMU (medical). LifeLine Europe's one-tap SOS dials 112 automatically and shows your medical details in French for paramedics. If you cannot speak or hear, text 114, France's official emergency SMS service, directly from the app.

Is there an English version of the constat amiable?

Yes. LifeLine Europe includes an English-language interactive guide to all 15 boxes of the constat amiable (European Accident Statement), with bilingual labels, an impact-point selector, a circumstances checklist, a sketch canvas, and a pre-filled insurance declaration letter.

What emergency numbers do I need when driving in France?

112 for all emergencies, 15 for SAMU medical, 17 for police, 18 for fire (pompiers), and 196 for maritime incidents. LifeLine Europe lists every number for France, Spain, Germany, Portugal, Italy, the Netherlands, Belgium, Switzerland, Austria, Greece and Ireland.

Can tourists use LifeLine Europe, or is it only for expats?

Both. Tourists and short-stay visitors use the free tier for one-tap 112 SOS, emergency phrases and Bystander Mode. Long-term residents add the Standard or Motorhomer plan for the document vault, constat amiable guide and Schengen 90/180 tracker.

What is LifeLine Europe?

LifeLine Europe is a mobile app that bridges the language gap between English-speaking expats and local emergency services across 11 European countries. It includes a one-tap SOS button, bilingual phrase cards, a constat amiable guide, Bystander Mode and a document vault.

What is the constat amiable?

The constat amiable is France's official accident report form. LifeLine Europe provides the only English-language interactive guide to all 15 boxes on this form.

What is France's 114 emergency SMS service?

114 is France's official emergency SMS service, connecting to the same dispatch centres as 112, 15, 17, and 18. LifeLine Europe lets you text 114 with one tap, automatically including your medical details and GPS location.

Does LifeLine Europe work offline?

Yes. The core emergency tools of LifeLine Europe work without an internet connection — including emergency calling, phrase cards, document viewing, bystander mode, and the constat amiable guide.

How much does LifeLine Europe cost?

LifeLine Europe is free to download. The Standard plan costs GBP 8.99 per month and the Motorhomer plan GBP 12.99 per month or GBP 29.99 for a 90-day Trip Pass. A Premium plan is coming soon.

What is Bystander Mode?

Bystander Mode displays your name, blood type, allergies, medications, and emergency contacts in French on a full screen. If a French-speaking stranger finds your phone while you are incapacitated, they can call 112 immediately.

Which countries does LifeLine Europe cover?

LifeLine Europe currently covers France, Germany, Spain, Greece, Italy, Netherlands, Belgium, Switzerland, Austria, Portugal, and Ireland. Switch countries in settings and the entire app adapts — emergency numbers, phrase translations, and local procedures.

For Expats Living Abroad

Emergency Help for English-Speaking Expats in Europe

You've built a life in France, Spain, Germany, Portugal or Italy — but when an emergency strikes, the language barrier can cost precious minutes. LifeLine Europe puts an English-speaking lifeline in your pocket, every day.

Free to download · Works offline · Covering France, Spain, Germany, Portugal & Italy

Speak through the barrier

70+ bilingual emergency phrases and live translation so you're understood by doctors, police and 112 operators.

Master French admin

Interactive English guide to the constat amiable accident form, plus a vault for your carte vitale, GHIC and insurance docs.

Your medical profile, ready

Allergies, medications and blood type displayed in the local language for paramedics — even on a locked phone.

24/7 English helpline

Premium members reach a real English-speaking operator who calls emergency services and translates on your behalf.

Common questions

Does LifeLine Europe work in my country?

Yes — it currently covers France, Spain, Germany, Portugal and Italy. Switch country in settings and emergency numbers, phrases and procedures all adapt.

Is it useful if I already speak some of the language?

Absolutely. Under stress, even fluent speakers freeze. Bilingual phrase cards and your pre-filled medical profile remove that risk in a crisis.

Get LifeLine Europe today

Your safety is worth five minutes of setup.